You don’t have to look far to notice that one of the biggest changes in how we pay for things is the explosion of “tap-and-go” payments. Whether it’s for a round of drinks or groceries, Australians are more likely to pay for something by waving a plastic card near a terminal than people anywhere else in the world.
What can’t you do or buy online nowadays? Whatever the answer, shopping centres want a piece of it. Faced with a retail landscape rocked by cautious shoppers and the encroachment of online players, shopping centres are turning over more and more space to cafes, restaurants, hairdressers and beauty salons to keep the tills ringing.
Imagine: your boyfriend asks you to go shopping because it’s so enjoyable; there are no more dreadful checkout lines to wait in; same-day delivery is the standard; and you know exactly how something will look on you as well as how it will supplement your closet without ever trying on the clothes. That’s the future of retail.