Despite being more comfortable and confident to shop online than ever before, Australians are not racing to use home assistants like Google Home and Amazon’s Alexa to make their purchases, according to new research.
NewKnow, a new Montreal retail tech startup, thinks putting a screen between a sales rep and client is a mistake. While customers want information, NewKnow believes that there’s something magical about a positive sales experience. Given the high turnover in many retail stores, they pinpointed the problem as the challenge of staff training, and created an app that makes it simple to deliver information, and test staff on their knowledge, all while they’re standing around in-store waiting for customers to arrive, on the bus on their way to work, or anywhere else for that matter.
With another $385 million in the bank, the company said that it will invest across three “priority growth areas,” namely, boosting its kitchens-only Editions program that launched in London back in April; expanding its technology team, including investments across artificial intelligence (AI) systems; and launching in new markets.
“This just in from the World Wide Web – Google is rolling out a new algorithm update that could see mobile-friendly website appearing higher in Google’s search results than desktop-only websites. The update will rank webpages based on the quality of their mobile content, so if your mobile content isn’t up to scratch (or your website isn’t optimised for mobile after all), your ranking in the search results could get hit, along with your website traffic, website enquiries and website conversions as a result.” Not to worry! Rewardle can help you get your business website built and optimised to keep you discoverable and competitive.
CEO of Kalido Joel Norton explains that “putting an app in between hangry potential customers and your business’ burger is a surefire way to ensure they go down the road and order from your competitors…there needs to be a benefit in downloading the app and registering. For example, join their loyalty program and receive special offers.” Rewardle makes things extra easy– giving businesses custom, individual loyalty programs with all the benefits of their own app without the hassle for the customer! Win-win. Get in touch today to find out more.
The swift takeover of Deliveroo, Uber Eats and other on-demand food delivery apps, has lead to the development of many delivery-only restaurants. This change in the food services industry landscape is something small business owners will want to be aware of — to take advantage or be positioned to ride out the effects.